When you are experiencing a personal crisis, it’s critical that you speak to someone or reach out for help. But oftentimes fear of calling the helplines because you aren’t sure what will happen if you do call, keeps you away. Understanding what happens when you call the Befrienders can help ease your worries and make reaching out much easier.
Befrienders is a non-profit organization that provides emotional support to people who are lonely, in distress and despairing, including those with suicidal thoughts. Even if you are not suicidal but are overwhelmed by a loss (of a loved one, job, etc) or going through serious relationship issues, suffering from illness or any other personal dilemma, you can use our services. Rest assured that your call is important and there is someone who cares enough to listen.
All our volunteers are trained and each conversation is treated as strictly confidential. You can remain anonymous; not reveal your name. Once your call is answered, a caring and trained person will listen to you, learn about your situation by asking questions to generally understand how you feel, give you the time to share your problem and explore options if you feel lost about how to cope with the situation.
The goal of our hotline services is to help you by providing emotional support and prevent suicide. Will we call the authorities if you are suicidal? The answer is “No”, though our volunteers may try to gain your permission get help. Your life is always worth a phone call and every option is preferable to suicide.
Remember, people on the other end of the hotline are caring individuals and talking to them will be a positive experience.
If you’re troubled or in a crisis now, do not hesitate to call the Befrienders at any one of our 9 centres in Malaysia:
|Befrienders Centre||Helpline||Service hours||Email for befriending|
|Penang||04-281 1108 /
|3pm – 12am Mon – Thurs
5pm – 11pm Sat & Sun
|Ipoh||05-547 7955/33||4pm – 12am Mon – Sat
24hrs on Sunday
|Kuala Lumpur||03-7956 8145||24 hrs email@example.com|
|Seremban||06-632 1772/3||7pm – 10pm daily||–|
|Malacca||06-284 2500||7pm – 12am daily|
|Muar||06-952 0313||8pm – 11pm firstname.lastname@example.org|
|Johor Bahru||07-331 2300||4pm – 12am email@example.com|
|Kota Kinabalu||08-825 5788||7pm – 10pm daily||
|Kuching||082-242800||6.30pm – 9.30pm daily|